FAQ

Where do you ship?

We ship only within the United States, and standard shipping is free on all US orders with no minimum purchase.

How long does delivery take?

Processing normally takes 1-2 business days, followed by 4-6 business days in transit. A tracking number is provided after shipment.

Can I return or exchange an item?

Yes. No-reason returns and exchanges may be requested within 30 days after delivery, subject to the exclusions in our Refund Policy. Cirkul pays approved return shipping and provides a prepaid label or equivalent free-return arrangement.

When will my refund appear?

Approved refunds return to the original payment method and normally appear within 5-10 business days after issuance.

Can I cancel an order?

Cancellation may be requested before shipment. After shipment, the Refund Policy applies.

Which payment methods are accepted?

Available methods may include Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. Payments are processed in USD.

How do I contact support?

Email hchi50652@gmail.com or call (623) 393-5212, Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).